Escape Velocity is a platform where teams of AI agents work across product, customer, and research workflows under your direction. It lets you create and run agents, connect third-party tools, send content to large language model providers for inference, and meter your usage.

We are actively developing the platform and may add, change, or remove features. Some features are optional and only operate when you enable them.

The platform can take actions on your behalf. When it performs an action at your direction, or under the permissions, budgets, schedules, credentials, integrations, or settings you enable (we call these Agentic Actions), it acts as your authorized agent, and you authorize those actions. When the agents that power the platform take Agentic Actions on your behalf, they act as an "electronic agent" as that concept is used in the Uniform Electronic Transactions Act and similar laws, and the actions they take are attributable to you.

You are responsible for the Agentic Actions you configure and enable, and for their results, to the same extent as if you took them yourself, including actions taken through connected tools and third-party services. You should set permissions, budgets, and approvals appropriate to the task, and review the platform's outputs and actions before relying on them.

Some functions run on schedules you set, without asking you to approve each run. You authorize those scheduled operations when you enable the feature, and you can change or disable them at any time in your account settings.

The platform is offered to invited users during a closed beta. You must be at least 18 years old and able to form a binding contract. You may use the platform as an individual or on behalf of an organization; if you use it on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to that organization.

You are responsible for your account and for all activity under it, including all usage and charges. Keep your sign-in credentials, API keys, and connected accounts secure, and notify us promptly at support@escapev.ai if you suspect unauthorized use. Because API keys can incur charges against your balance, including automatic top-up charges, you are responsible for charges incurred through a compromised key until you revoke it; revoke or rotate keys immediately if they may be exposed.

You must use the platform lawfully and responsibly, and in line with our Acceptable Use Policy, which is part of these Terms. In summary, you may not use the platform for anything illegal, harmful, deceptive, or abusive; you may not interfere with or probe the platform, circumvent usage metering, rate limits, or access controls, or attempt to extract, reverse engineer, or copy the models or software; you may not use prompt injection or similar techniques to defeat the platform's safety or security controls; and you may not use the platform to build a competing model or service, or resell it to others as a service.

You are responsible for the actions, outputs, and consequences of any agents you build or operate, to the same extent as if you performed them directly. You must not use agents to violate any third-party service's terms or rate limits, to gain unauthorized access, or for automated abuse, and you must not rely on the platform for safety-critical, medical, legal, or similarly high-risk decisions without qualified human review. Violating the Acceptable Use Policy is a breach of these Terms.

If you use the platform as a consumer - outside your trade, business, craft, or profession - you have statutory rights under the consumer-protection laws of your country that these Terms do not, and cannot, exclude or limit. Nothing in these Terms affects those non-excludable rights, including any right to cancel a purchase within a statutory cooling-off period, any statutory rights as to the quality of digital content and services, and any protections against unfair terms. Where these Terms conflict with your mandatory consumer rights, those rights prevail.

Some features work differently for consumers. Where you buy credits and begin using them immediately, we ask for your consent to start supply right away and your acknowledgment that doing so may end a statutory right to cancel that purchase; where a cancellation right still applies, we will honor it as the law requires.

The platform is paid for with prepaid credits. Credits are a prepaid balance, denominated in US dollars, that you buy in advance and draw down as you use the platform. Credits may be used only to access the platform. They are not legal tender or currency, have no cash value, are non-transferable, and are not redeemable, refundable, or exchangeable for money except as expressly stated in these Terms or as required by law. Credits are a prepaid license to use our service; they are not a gift card, stored value, or deposit.

Only credits you have purchased are refundable, and only as described in Refunds and Cancellation. Promotional, bonus, or granted credits have no cash value and are never refundable.

Escape Velocity is the merchant of record and seller of record for all purchases. When you add credits, you authorize us and our payment processor to charge your payment method for the amount you purchase, plus any applicable taxes. Your card statement will show a descriptor identifying Escape Velocity.

Prices and credits are exclusive of tax. Where we are required to collect sales tax, VAT, or a similar tax, we calculate it, add it to your purchase at checkout, and remit it to the relevant authority. If you are tax-exempt or registered for VAT, you can give us the relevant identifier and we will apply it to your future purchases. You are responsible for giving us accurate billing and tax information.

You may enable automatic top-up. If you do, you authorize us and our payment processor to store your payment method and to automatically charge it, without further action by you, to add credits to your balance whenever your available balance falls below a threshold you set. The amount charged varies with the top-up amount you configure, and applicable taxes are added on top of each charge. Automatic top-up may occur as often as your usage requires.

You provide this authorization when you enable automatic top-up, and you can change your threshold and amount, or turn automatic top-up off, at any time in your account settings. We will give you notice before we change the terms of these automatic charges. We keep a record of your authorization. Automatic top-up is optional; buying credits manually is always available, and you never have to enable automatic charges.

We meter your use of the platform, including calls to third-party model providers, and draw the corresponding amount down from your credit balance in near real time. Our usage and metering records are the authoritative record of your usage and charges, absent manifest error.

Credits are consumed as you use the platform. Consumed credits are final and are not reversible or refundable, including credits consumed by agents you run. You are responsible for the usage your agents and API keys generate.

Credits expire twelve months after they are purchased. When credits expire, they are forfeited, cannot be used, and have no cash value. We recommend you purchase credits in amounts that match your expected usage.

Consumed credits are final and are not refundable. Unused credits - credits you have purchased but not yet used - are refundable in the situations below, and are otherwise non-refundable except where required by law. Only credits you have paid for are refundable; promotional, bonus, or granted credits are never refundable. We refund to your original payment method.

You can request a refund of an unused purchase within thirty days of buying it. And whenever you close your account, we refund the unused, paid credit balance remaining on it - if you leave, you take your unused balance with you. If we terminate your access without cause, or we discontinue the platform, we also refund your unused paid balance. If we terminate your access for your breach of these Terms, unused credits are forfeited, and credits that have already expired are not refundable.

You may stop using the platform at any time. We may decline or limit refunds we reasonably believe are fraudulent or abusive, such as repeated open-and-close cycling or payment testing.

If you believe a charge is wrong, contact us first at support@escapev.ai so we can resolve it. Because we are the merchant of record, disputes and chargebacks come directly to us. We may suspend your account while a dispute is open, and we may recover from your balance, or bill you for, amounts that are charged back without a valid basis, along with any associated fees.

We may change our usage rates and fees. Changes apply only going forward; they do not change the dollar value of credits you have already purchased, but credits will buy service at the rates in effect when the service is used. Where required, we will give you notice of rate changes.

You own the inputs you bring to the platform and, as between you and EV, the outputs and work product the platform helps you create. You grant us a limited, non-exclusive license to host, process, and transmit your content as needed to operate the platform and provide the service to you, including sending it to model providers and connected tools you direct us to use. To the extent we hold any rights in the outputs the platform generates for you, we assign them to you; because outputs are generated by third-party models we route to, we cannot guarantee that outputs are unique or free of others' rights.

Your content is yours, and we do not train on it. We do not use your content - your prompts, inputs, and work product - to train foundation models, and the model providers we route to do not train on it under the terms we use. If we ever develop our own models, we will not train them on your content unless you allow us to. Separately, we use data about how you use the platform - usage, telemetry, and metering - to operate, secure, debug, and improve it; if in the future we use this product-usage data to train our own models, you will control whether your data is included, and we will tell you before we begin.

You can export your content and work product at any time, in a common machine-readable format, during the life of your account and for thirty days after it closes, and take it with you. We do not lock in your data: if you leave, you can take everything with you, and you can come back. These export commitments do not apply where we must act on illegal content, a legal or governmental demand, a security or safety risk, or abuse, in which case we may remove, disable, retain, or preserve content as required or appropriate and may be unable to provide an export.

We own the platform, including its software, design, brand, and underlying technology, and all related intellectual property. Nothing in these Terms transfers ownership of the platform to you. You are responsible for ensuring you have the rights to the content you bring and to connect the accounts you connect.

The platform connects to third-party services, including the tools you choose to integrate and the large language model providers that perform inference. Those services are operated by others and governed by their own terms and privacy policies, and your use of them is also subject to those terms. We do not control and are not responsible for third-party services, their outputs, their availability, or changes they make to their models, and your use of them is at your own risk.

You are responsible for your own connected accounts and any API keys, including any usage, costs, and compliance obligations they carry.

The platform is provided as a beta. It may change, be interrupted, contain errors, or lose data, and features may be added or removed without notice. We make no uptime or service-level commitment. You should not rely on the beta platform for production-critical workloads without your own safeguards.

The platform generates AI outputs and can take actions at your direction. Those outputs and actions may be incomplete, inaccurate, biased, or out of date, even when they appear detailed and specific, and you are responsible for reviewing and verifying them before you rely on them. Escape Velocity is not a law firm, financial, tax, or investment adviser, medical provider, or other licensed professional, and the platform does not provide professional advice. Do not rely on the platform, its outputs, or its agents' actions as your sole basis for legal, medical, tax, financial, or other significant decisions without qualified human review and independent verification.

To the maximum extent permitted by law, the platform is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the platform will be uninterrupted, secure, or error-free, or that any output will be accurate, complete, or fit for your purpose.

To the maximum extent permitted by law, EV and its officers, directors, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the platform.

To the maximum extent permitted by law, our total liability for all claims relating to the platform will not exceed the greater of the amount you paid us in the twelve months before the claim arose, or one hundred US dollars. Nothing in these Terms limits liability that cannot be limited by law, such as liability for death or personal injury caused by negligence, or for fraud.

You agree to indemnify and hold harmless EV and its officers, directors, employees, and suppliers from any claims, damages, liabilities, and expenses, including reasonable legal fees, arising out of your content, your agents and their actions, your use of the platform, your connected accounts and keys, your violation of these Terms, or your violation of any law or the rights of any third party.

We will give you reasonable notice of any claim subject to this section, and you will cooperate in its defense.

You represent that you are not located in, and are not a national of or ordinarily resident in, any country or territory subject to comprehensive US sanctions, and that you are not on any US government denied-party or sanctions list. You agree to comply with all applicable export control and sanctions laws, and not to use or export the platform in violation of them.

You may stop using the platform at any time and may request account deletion as described in our Privacy Policy. We may suspend or terminate your access if you violate these Terms, if your use poses a risk to the platform or others, if required by law, or, given the beta nature of the platform, at our discretion with reasonable notice where practicable. The treatment of your unused credits on termination is described in Refunds and Cancellation.

On termination, your right to use the platform ends. Sections that by their nature should survive, including credits and payment obligations, intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution, will survive.

Please read this section carefully. Except where prohibited by law, you and EV agree that any dispute arising out of or relating to these Terms or the platform will be resolved by binding arbitration on an individual basis, seated in California and governed by California law, administered by a recognized arbitration provider under its rules. You and EV waive any right to bring or participate in a class, collective, or representative action, and waive any right to a jury trial. You may opt out of this arbitration agreement by emailing us within 30 days of first accepting these Terms; if you do, we will record your opt-out on your account, and it will not affect the rest of these Terms.

This section does not prevent either party from bringing an individual claim in small-claims court if it qualifies, or from seeking injunctive relief to protect intellectual property or confidential information. If you are a consumer resident in the United Kingdom or the European Economic Area, nothing in this section deprives you of the protection of the mandatory laws or the courts of your country of residence, and these Terms do not require you to arbitrate where local law provides otherwise.

Neither party is liable for any failure or delay caused by events beyond its reasonable control, including natural disasters, war or terrorism, labor disputes, government action, failures of the internet or other infrastructure, power or network outages, and the unavailability of, or changes to, the third-party model providers and other services we depend on.

We may update these Terms as the platform evolves. When we make material changes, we will update the effective date and, where appropriate, notify you; changes take effect after notice, except changes required by law or regulation, which may take effect immediately. Changes to fees, rates, or automatic-charge terms are also subject to the notice described in those sections.

Your continued use of the platform after an update means you accept the revised Terms. If you do not agree, stop using the platform.

For questions about these Terms or general support, contact us at support@escapev.ai. For privacy matters, contact privacy@escapev.ai. Escape Velocity AI, Inc. is a Delaware corporation with its place of business in California and is the merchant of record for your purchases.